We’re here to support you every step of the way.
Below you’ll find answers to our most frequently asked questions, along with helpful guidance to make your experience smooth and seamless.
If you can’t find what you’re looking for, just reach out — Charlie + Max are always happy to help
how do i become a studio moon online member?
It’s super simple. You can sign up directly through our website and create your Studio Moon Online account. Once you’re a member, you’ll have instant access to the full platform on your phone, tablet, or computer.
i’m new to yoga / pilates — where should i start?
Welcome. We’ve created beginner-friendly classes and guided series designed to help you build confidence and consistency without feeling overwhelmed.
how much does studio moon online membership cost?
Studio Moon Online offers two membership options:
£25 per month
£250 per year (paid upfront) - 2 months free!
Both memberships include full access to the platform
are challenges and programmes included in membership?
Yes — all Studio Moon Online members receive access to our full library of programmes and challenges, including previous series.
New programmes and challenges will be released throughout the year.
when do you run challenges?
We’ll be running new programmes and challenges regularly throughout the year, with seasonal focuses such as strength, mobility, reset, and restore.
You’ll also be able to access our previous challenges at any time inside the platform.
are your classes pregnancy-friendly?
We will be adding pregnancy-friendly options and guidance. If you are pregnant, postnatal, or working with an injury, we always recommend checking with your healthcare professional first.
If you’re unsure which classes are best for you, feel free to contact us and we’ll help guide you.
what equipment do i need?
Most classes only require a mat.
Some sessions may include optional props such as:
blocks
a strap
a cushion or bolster
light hand weights or resistance bands (for sculpt/Pilates-style classes)
But everything can be adapted — and we’ll always offer options.
what’s included in membership (besides classes)?
Studio Moon Online is designed to feel like a studio you can return to anytime.
As a member, you’ll have access to:
a growing on-demand library
live classes with replays
guided programmes and challenges
the ability to favourite classes and build your own practice routine
new classes added every week
We’ll also be expanding the platform over time with additional features and resources.
do you offer live classes?
Yes. We host live classes weekly so you can practice with us in real time.
If you can’t make the live time, you’ll be able to watch the replay on demand.
how long are the classes?
Classes range from short 5–10 minute resets through to longer sessions (around 60 minutes).
This means you can practice whether you’ve got a full evening or just a few minutes in your day.
how often do you add new classes?
We add new classes every week, alongside new programmes and seasonal challenges throughout the year.
can i practice on my phone or tablet?
Yes — Studio Moon Online works on mobile, tablet, and desktop so you can practice wherever you are.
can i cancel anytime?
Yes. If you’re on a monthly plan, you can cancel at any time through your account.
If you’re on an annual plan, your payment is upfront and your membership will remain active for the full 12 months.
i have a question — how can i contact you?
You can email us anytime at hello@studiomoon.uk and we’ll be happy to help.
Still need help?
Our team is ready to assist you!
For support please contact: hello@studiomoon.uk